AgedCareAtlas

WaterView Aged Care Facility

16 Cumberland St, Teralba NSW 2284, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.
Type
Residential aged care
Operator
for profit
Established
1981
  • respite
  • palliative

This family-owned and operated aged care provider has three facilities located around Newcastle and Lake Macquarie. They offer a warm and supportive environment, focusing on individualised care for both low and high care needs, and strongly support residents to age in place. The team also provides respite and palliative care, ensuring continuity of support as needs change. They pride themselves on a compassionate staff, some of whom have long tenure, and offer hotel-type extra services to enhance daily living.

Activities & lifestyle

  • outings
  • cooking

Allied health services

physio ot podiatry

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

4/5

Compliance

3/5

Staffing

3/5

Quality measures

Care time delivered: 218 minutes per resident per day (target 208), of which 43 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Directions - To revise Plans for Continuous Improvements (PCI)

Fees

Fees not publicly disclosed by this provider.

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