WaterView Aged Care Facility
16 Cumberland St, Teralba NSW 2284, Australia
- Type
- Residential aged care
- Operator
- for profit
- Established
- 1981
- respite
- palliative
This family-owned and operated aged care provider has three facilities located around Newcastle and Lake Macquarie. They offer a warm and supportive environment, focusing on individualised care for both low and high care needs, and strongly support residents to age in place. The team also provides respite and palliative care, ensuring continuity of support as needs change. They pride themselves on a compassionate staff, some of whom have long tenure, and offer hotel-type extra services to enhance daily living.
Activities & lifestyle
- ✓ outings
- ✓ cooking
Allied health services
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
4/5
Residents' experience
4/5
Compliance
3/5
Staffing
3/5
Quality measures
Care time delivered: 218 minutes per resident per day (target 208), of which 43 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- Directions - To revise Plans for Continuous Improvements (PCI)
Fees
Fees not publicly disclosed by this provider.
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