Bupa Aged Care Glenvale
357-383 McDougall St, Toowoomba City QLD 4350, Australia
Google reviewers rate this 3.9★ (28 reviews)
- Type
- Residential aged care
- Operator
- for profit
- Nursing
- 24/7
- respite
- dementia
- palliative
Bupa Glenvale is a modern residential aged care home set on two hectares in Toowoomba, Queensland, around 5km west of the town centre. It offers residential, respite, dementia and palliative care, including a secure dementia support community with its own enclosed garden. Private rooms range from 15 sqm to 17 sqm and come with ensuite or shared-ensuite bathrooms, a registered nurse on site 24 hours a day and a nurse-call system. Communal spaces include landscaped courtyards, a pergola, a café, a chapel, a library and a hair salon, and the home holds a reported 95% overall satisfaction score. Lifestyle programs cover cultural and spiritual activities, cognitive puzzles, exercise sessions, community events, movies and intergenerational programs.
Amenities
- ✓ hairdresser
- ✓ cafe
- ✓ chapel
- ✓ garden
- ✓ library
- ✓ BBQ area
- ✓ communal lounge
- ✓ outdoor areas
Activities & lifestyle
- ✓ exercise classes
- ✓ social events
- ✓ movie nights
- ✓ cultural activities
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
3/5
Residents' experience
5/5
Compliance
2/5
Staffing
1/5
Quality measures
Care time delivered: 203 minutes per resident per day (target 222), of which 45 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- None current
Fees
Fees not publicly disclosed by this provider.
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