AgedCareAtlas
Lifeview The Willows — aged care facility

Lifeview The Willows

171-175 Jells Rd, Wheelers Hill VIC 3150, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.9★ (22 reviews)

Type
Residential aged care
Operator
not for profit
Nursing
24/7
  • dementia

Lifeview The Willows is a 60-bed residential aged care home in a quiet, leafy pocket of Wheelers Hill, Victoria, directly across from the Monash Gallery of Art and close to Jells Park and The Glen shopping centre. The home offers ageing-in-place with single, well-appointed rooms featuring new en-suite bathrooms, built-in wardrobes, ceiling fans and hydronic heating, and Registered Nurses are on-site around the clock. It runs Lifeview's award-winning Home2Home small-house model of care, and its downstairs Poppy neighbourhood provides a light memory-support unit for residents living with dementia. Amenities include an on-site library, cinema, hair and beauty salon, raised garden beds, a general store and alfresco entertaining areas, with a daily lifestyle program (Horizon Happenings), weekly bus outings and themed cultural celebrations. The Willows is pet-friendly and Rainbow Tick accredited.

Amenities

  • hairdresser
  • garden
  • cinema
  • library
  • communal lounge
  • outdoor areas

Activities & lifestyle

  • exercise classes
  • bus outings
  • social events
  • cultural activities
  • gardening
  • movie nights

Allied health services

physio

24/7 nursing on-site

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

3/5

Staffing

2/5

Quality measures

Care time delivered: 218 minutes per resident per day (target 217), of which 44 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

Fees not publicly disclosed by this provider.