Lifeview The Willows
171-175 Jells Rd, Wheelers Hill VIC 3150, Australia
Run by Farwell Nominees · 4 homes
Google reviewers rate this 4.9★ (22 reviews)
- Type
- Residential aged care
- Operator
- not for profit
- Nursing
- 24/7
- dementia
Lifeview The Willows is a 60-bed residential aged care home in a quiet, leafy pocket of Wheelers Hill, Victoria, directly across from the Monash Gallery of Art and close to Jells Park and The Glen shopping centre. The home offers ageing-in-place with single, well-appointed rooms featuring new en-suite bathrooms, built-in wardrobes, ceiling fans and hydronic heating, and Registered Nurses are on-site around the clock. It runs Lifeview's award-winning Home2Home small-house model of care, and its downstairs Poppy neighbourhood provides a light memory-support unit for residents living with dementia. Amenities include an on-site library, cinema, hair and beauty salon, raised garden beds, a general store and alfresco entertaining areas, with a daily lifestyle program (Horizon Happenings), weekly bus outings and themed cultural celebrations. The Willows is pet-friendly and Rainbow Tick accredited.
Amenities
- ✓ hairdresser
- ✓ garden
- ✓ cinema
- ✓ library
- ✓ communal lounge
- ✓ outdoor areas
Activities & lifestyle
- ✓ exercise classes
- ✓ bus outings
- ✓ social events
- ✓ cultural activities
- ✓ gardening
- ✓ movie nights
Allied health services
✓ 24/7 nursing on-site
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
3/5
Residents' experience
5/5
Compliance
3/5
Staffing
2/5
Quality measures
Care time delivered: 218 minutes per resident per day (target 217), of which 44 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- None current
Fees
Fees not publicly disclosed by this provider.
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