AgedCareAtlas

Helping Hand Port Pirie

15 Halliday St, Risdon Park SA 5540, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.3★ (24 reviews)

Type
Residential aged care
Operator
not for profit
Nursing
24/7

Helping Hand Port Pirie is a residential aged care facility in the Risdon Park area of Port Pirie, operated by Helping Hand Aged Care, providing residential and respite care for older residents of South Australia's major northern industrial city. The home offers quality person-centred care with 24-hour nursing support in a comfortable setting close to Port Pirie's services and the beautiful Spencer Gulf coastline. Helping Hand's experienced staff deliver a comprehensive lifestyle programme alongside attentive clinical care at this important regional facility.

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

3/5

Staffing

1/5

Quality measures

Care time delivered: 218 minutes per resident per day (target 209), of which 43 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Directions - To revise Plans for Continuous Improvements (PCI)

Fees

This provider publishes fee information on their website.

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Helping Hand is a major aged care provider operating across metropolitan Adelaide and beyond, offering multiple service lines including residential care homes with tailored activities, retirement living units, home care services, and respite care options. Their residential care facilities provide comfortable, safe homelike environments designed for individual needs. The organisation operates multiple locations throughout Adelaide including North Adelaide and Lightsview.

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★★★★☆

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