AgedCareAtlas

Southern Cross Care Tasmania State Office

85 Creek Rd, New Town TAS 7008, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.
Type
Retirement living
Operator
not for profit
  • respite
  • dementia

Southern Cross Care Tasmania is a not-for-profit aged care organisation operating multiple facilities across Tasmania, including residential care homes, home and community services, and lifestyle villages. They provide permanent and respite residential aged care, with specialised memory support units delivering Montessori-based dementia care. The organisation employs approximately 1,100 staff focused on person-centred care, quality of life, and community belonging. Specific facilities include Guilford Young Grove and lifestyle villages in locations such as Sandy Bay and Lindisfarne. This is the state office website; individual facility details and pricing are available through their locations directory.

Activities & lifestyle

  • ✓ bus outings
  • ✓ music
  • ✓ social events

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

5/5

Staffing

3/5

Quality measures

Care time delivered: 241 minutes per resident per day (target 211), of which 51 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Non-Compliance (NCN)

Fees

Fees not publicly disclosed by this provider.

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Home & Community Services (South) is the home care division of Southern Cross Care Tasmania, a not-for-profit aged care provider. They deliver tailored in-home care packages ranging from a few hours weekly to 24/7 support, including personal care, companionship, meal preparation, housekeeping, and transportation. Services include specialised memory care using Montessori principles for dementia, palliative care, and support for conditions like Parkinson's disease and post-stroke recovery. The service operates across Southern Tasmania with regional offices in New Town, Youngtown, Devonport, and Burnie.

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