Palm Lake Care Toowoomba
149 Hogg St, Cranley QLD 4350, Australia
Google reviewers rate this 2.6★ (9 reviews)
- Type
- Residential aged care
- Operator
- for profit
- Nursing
- 24/7
- palliative
- respite
Palm Lake Care Toowoomba is a luxury residential aged care community located at Gate 2, 149 Hogg Street, Cranley (Toowoomba), QLD 4350, situated next door to the Toowoomba Palm Lake Resort independent living village. The all-ground-level home offers spacious 30m² single suites with private ensuites, courtyards or balconies opening onto manicured parklands, and provides 24/7 care supported by registered nurses, enrolled nurses and personal carers. Care types include permanent residential aged care and palliative care for existing residents, while residential respite is offered only on a limited, non-routine basis. On-site amenities are extensive, including a café, hair and beauty salon, movie theatre, library, community BBQ areas, lawn bowls green and a guest suite. An additional services fee applies to residents admitted before 1 November 2025, covering enhanced lifestyle and dining options.
Amenities
- ✓ hairdresser
- ✓ cafe
- ✓ cinema
- ✓ library
- ✓ garden
- ✓ BBQ area
- ✓ private dining
- ✓ outdoor areas
Activities & lifestyle
- ✓ music
- ✓ gardening
- ✓ social events
- ✓ bus outings
Allied health services
✓ 24/7 nursing on-site
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
3/5
Residents' experience
3/5
Compliance
5/5
Staffing
3/5
Quality measures
Care time delivered: 236 minutes per resident per day (target 207), of which 72 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- Notice of Requirement to Agree
Fees
This provider publishes fee information on their website.
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