Arcare Aged Care Pimpama
2 Halcyon Dr, Pimpama QLD 4209, Australia
Google reviewers rate this 4.9★ (22 reviews)
- Type
- Residential aged care
- Established
- 2018
- dementia
- palliative
- respite
Arcare Pimpama is a premium aged care residence located at 2 Halcyon Drive, Pimpama QLD, adjacent to the Gainsborough Greens Golf Course and natural wetlands. Opened in 2018, the facility offers 96 private suites each with a private ensuite, maintained to a high standard with a designated staffing roster ensuring consistent, personalised care. The residence is notable for staff retention, with over 10 team members having served for 10 or more years, reflecting a strong continuity of care. Residents enjoy tailored meals from a talented on-site chef, and an engaging lifestyle programme that includes Gold Coast Show Day celebrations, community Christmas light tours, and intergenerational visits from local kindergarten and school children. Volunteers from the Halcyon over-50s community contribute to meaningful community connections within the residence.
Amenities
- ✓ cafe
- ✓ hairdresser
- ✓ cinema
- ✓ chapel
- ✓ private dining
- ✓ gym
- ✓ communal lounge
- ✓ garden
- ✓ outdoor areas
- ✓ activity room
Activities & lifestyle
- ✓ exercise classes
- ✓ social events
- ✓ bus outings
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
4/5
Residents' experience
5/5
Compliance
3/5
Staffing
2/5
Quality measures
Care time delivered: 212 minutes per resident per day (target 207), of which 44 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- None current
Fees
Fees not publicly disclosed by this provider.
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