Mercy Place Keon Park
15 Tunaley Parade, Reservoir VIC 3073, Australia
Google reviewers rate this 4.1★ (39 reviews)
- Type
- Residential aged care
- Operator
- not for profit
Mercy Place Keon Park is a residential aged care home located at 15 Tunaley Parade in Reservoir, Victoria, operated by Mercy Health — a Catholic organisation founded by the Sisters of Mercy. The home follows an intimate, family-style model structured across six households of 16 residents each, with every household featuring its own kitchen, dining room, and lounge. Shared amenities include a café overlooking the garden complete with a baby grand piano, a hairdressing salon, a library, a dedicated chapel, and prayer and reflection rooms. Retirement living units are also available within the precinct for those not yet ready for residential care.
Amenities
- ✓ hairdresser
- ✓ cafe
- ✓ garden
- ✓ chapel
- ✓ library
- ✓ communal lounge
Cultural & language fit
- Affiliation
- Catholic
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
3/5
Residents' experience
5/5
Compliance
3/5
Staffing
2/5
Quality measures
Care time delivered: 224 minutes per resident per day (target 217), of which 47 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- Notice of Non-Compliance (NCN)
Fees
Fees not publicly disclosed by this provider.
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