AgedCareAtlas
Mercy Place Keon Park — aged care facility

Mercy Place Keon Park

15 Tunaley Parade, Reservoir VIC 3073, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.1★ (39 reviews)

Type
Residential aged care
Operator
not for profit

Mercy Place Keon Park is a residential aged care home located at 15 Tunaley Parade in Reservoir, Victoria, operated by Mercy Health — a Catholic organisation founded by the Sisters of Mercy. The home follows an intimate, family-style model structured across six households of 16 residents each, with every household featuring its own kitchen, dining room, and lounge. Shared amenities include a café overlooking the garden complete with a baby grand piano, a hairdressing salon, a library, a dedicated chapel, and prayer and reflection rooms. Retirement living units are also available within the precinct for those not yet ready for residential care.

Amenities

  • hairdresser
  • cafe
  • garden
  • chapel
  • library
  • communal lounge

Cultural & language fit

Affiliation
Catholic

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

3/5

Staffing

2/5

Quality measures

Care time delivered: 224 minutes per resident per day (target 217), of which 47 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Non-Compliance (NCN)

Fees

Fees not publicly disclosed by this provider.

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