AgedCareAtlas

The Willows Private Nursing Home Pty Ltd

84 Orpington St, Ashfield NSW 2131, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.1★ (8 reviews)

Type
Residential aged care
Operator
for profit
Nursing
24/7
  • respite
  • dementia
  • palliative
  • day therapy

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This family-run aged care home in Ashfield, Sydney, provides high-level residential care, including for people living with dementia, respite, and palliative care. The philosophy centres on nurturing the whole person, treating residents like family, and fostering a warm, dignified, and respectful environment. They offer a range of services from culturally diverse meals and spiritual support to unique programs like Calmology for dementia care and pet therapy. The atmosphere is described as bright, airy, and peaceful, aiming to make residents feel at home and continue living meaningfully.

Amenities

  • hairdresser
  • other

Activities & lifestyle

  • art
  • outings
  • other

Allied health services

physio ot speech podiatry other

24/7 nursing on-site

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

3/5

Staffing

4/5

Quality measures

Care time delivered: 234 minutes per resident per day (target 233), of which 48 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

This provider publishes fee information on their website.

RAD range: $340,000 – $400,000

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