Estia Health Epping NSW
64-66 Norfolk Rd, Epping NSW 2121, Australia
Google reviewers rate this 4.0★ (70 reviews)
- Type
- Residential aged care
- Operator
- for profit
- respite
- dementia
- palliative
This home in northwest Sydney offers a range of care, including residential, respite, dementia, and palliative services, with a specific Memory Support Unit for those needing extra assistance. It's set on an acre of land on a quiet residential street, next to Epping Oval, providing a peaceful environment. Residents can enjoy a variety of activities, from bus trips and shopping excursions to cooking and gardening, supported by an onsite chef who prepares fresh meals daily. The atmosphere is warm and inclusive, with staff who are often bilingual, and even a resident dog named Archie who brings joy to the community. Families are encouraged to personalize rooms to make them feel more like home. The focus is on providing comprehensive care while fostering a sense of community and purpose.
Amenities
- ✓ hairdresser
- ✓ cafe
- ✓ gym
- ✓ library
- ✓ garden
- ✓ private dining room
- ✓ barbeque area
- ✓ outdoor games area
- ✓ memory support unit
- ✓ courtyard
- ✓ onsite parking
Activities & lifestyle
- ✓ gardening
- ✓ exercise
- ✓ cooking
- ✓ outings
- ✓ bus trips
- ✓ shopping excursions
- ✓ high teas
- ✓ special events
- ✓ themed activities
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
4/5
Residents' experience
5/5
Compliance
3/5
Staffing
3/5
Quality measures
Care time delivered: 237 minutes per resident per day (target 228), of which 47 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- Directions - To revise Plans for Continuous Improvements (PCI)
Fees
This provider publishes fee information on their website.
RAD range: $1,062,460
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