TLC The Heights Residential Aged Care
39/41 Mitcham Rd, Donvale VIC 3111, Australia
Google reviewers rate this 4.1★ (28 reviews)
- Type
- Residential aged care
- Operator
- for profit
TLC The Heights is a stylish and refined residential aged care home located at 39-41 Mitcham Road in the leafy eastern Melbourne suburb of Donvale, operated by TLC Healthcare. The facility is conveniently situated near shops and public transport and offers a comprehensive range of senior care services for older people seeking quality nursing home and aged care options. TLC Healthcare operates a broad network of integrated services, including medical centres and a café and bar, which may be available to residents. Staff at the Donvale location speak an extensive range of languages, including Albanian, Amharic, Cantonese, English, French, German, Gujarati, Italian, Mandarin, Tamil, and Urdu.
Amenities
- ✓ cafe
Cultural & language fit
- Languages
- Albanian, Amharic, Cantonese, English, French, German, Gujarati, Italian, Mandarin, Tamil, Urdu
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
3/5
Residents' experience
5/5
Compliance
2/5
Staffing
3/5
Quality measures
Care time delivered: 222 minutes per resident per day (target 220), of which 42 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- None current
Fees
Fees not publicly disclosed by this provider.
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