Southern Cross Care St Francis' Residential Care
122 Hyatts Rd, Plumpton NSW 2761, Australia
- Type
- Residential aged care
- Operator
- not for profit
- Nursing
- 24/7
- dementia
- palliative
St Francis' Residential Care is a 50-unit aged care home operated by Southern Cross Care (NSW & ACT), situated at 122 Hyatts Road in Plumpton, directly adjacent to Plumpton Marketplace shopping centre. The single-level building ensures easy wheelchair and walker access, with all residents accommodated in private single suites featuring ensuite bathrooms, air conditioning, garden views, and individual patios. Care staff are on-site 24 hours a day, seven days a week, with services spanning dementia care, palliative and end-of-life care, physiotherapy, occupational therapy, speech therapy, and podiatry. Residents have access to a rich lifestyle programme including music therapy, arts and crafts, bus excursions, exercise classes, and regular social events. Facilities include a chapel, hair and beauty salon, activity room, courtyards, and gardens, with a bus stop just 50 metres away and Mount Druitt Hospital two kilometres from the home.
Amenities
- ✓ hairdresser
- ✓ chapel
- ✓ garden
- ✓ communal lounge
- ✓ activity room
- ✓ outdoor areas
Activities & lifestyle
- ✓ music
- ✓ music therapy
- ✓ art
- ✓ bingo
- ✓ bus outings
- ✓ exercise classes
- ✓ social events
- ✓ reminiscence therapy
Allied health services
✓ 24/7 nursing on-site
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
3/5
Residents' experience
5/5
Compliance
3/5
Staffing
5/5
Quality measures
Care time delivered: 231 minutes per resident per day (target 226), of which 47 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- Notice of Non-Compliance (NCN)
Fees
This provider publishes fee information on their website.
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