Infinite Care - Southhaven
11 Queensbury Rd, Padstow Heights NSW 2211, Australia
Google reviewers rate this 4.5★ (39 reviews)
- Type
- Residential aged care
- Operator
- for profit
- Nursing
- 24/7
- respite
- palliative
- dementia
This home is set in the peaceful bushland of Padstow Heights, alongside Salt Pan Creek, offering a calm and natural environment. Many rooms and communal areas provide water views. It provides permanent, respite, and palliative care, with clinical staff available around the clock. A popular feature is Cafe 8, a social spot for coffee and treats. Residents can enjoy a mobile library, a varied activity program including bus trips and exercise classes, and beautiful landscaped gardens with a BBQ area. The operator, Infinite Care, has over 30 years of experience in aged care.
Amenities
- ✓ cafe
- ✓ garden
- ✓ library
- ✓ bbq area
- ✓ lounge
- ✓ dining area
- ✓ tv
Activities & lifestyle
- ✓ outings
- ✓ exercise
- ✓ music
- ✓ singing
- ✓ concerts
- ✓ cultural events
- ✓ social hours
- ✓ storytelling
- ✓ gardening
Allied health services
✓ 24/7 nursing on-site
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
4/5
Residents' experience
5/5
Compliance
1/5
Staffing
3/5
Quality measures
Care time delivered: 228 minutes per resident per day (target 230), of which 44 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- None current
Fees
Fees not publicly disclosed by this provider.
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