AgedCareAtlas
Infinite Care - Southhaven — aged care facility

Infinite Care - Southhaven

11 Queensbury Rd, Padstow Heights NSW 2211, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.5★ (39 reviews)

Type
Residential aged care
Operator
for profit
Nursing
24/7
  • respite
  • palliative
  • dementia

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This home is set in the peaceful bushland of Padstow Heights, alongside Salt Pan Creek, offering a calm and natural environment. Many rooms and communal areas provide water views. It provides permanent, respite, and palliative care, with clinical staff available around the clock. A popular feature is Cafe 8, a social spot for coffee and treats. Residents can enjoy a mobile library, a varied activity program including bus trips and exercise classes, and beautiful landscaped gardens with a BBQ area. The operator, Infinite Care, has over 30 years of experience in aged care.

Amenities

  • cafe
  • garden
  • library
  • bbq area
  • lounge
  • dining area
  • tv

Activities & lifestyle

  • outings
  • exercise
  • music
  • singing
  • concerts
  • cultural events
  • social hours
  • storytelling
  • gardening

Allied health services

physio podiatry dietitian

24/7 nursing on-site

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

1/5

Staffing

3/5

Quality measures

Care time delivered: 228 minutes per resident per day (target 230), of which 44 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

Fees not publicly disclosed by this provider.