AgedCareAtlas

SwanCare At Home

Unit 10/14 Wootliff Way, Bentley WA 6102, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.5★ (2 reviews)

Type
Residential aged care
Operator
not for profit
Established
1961

SwanCare At Home is a not-for-profit, registered charity providing home care services in the South East Perth metropolitan area, including Bentley and surrounding suburbs. The organisation has been caring for Western Australian seniors since 1961 and is known for high standards of quality, consistency, and customer service. They offer two service models: government-funded Support at Home and fee-for-service Home Care Plus, both delivered with personalised care plans. Services include assistance with cooking, laundry, personal care, and nursing support, allowing clients to continue living independently in their own homes. Their small team of familiar carers and health care professionals work closely with each client to understand and meet their specific needs.

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

2/5

Staffing

2/5

Quality measures

Care time delivered: 210 minutes per resident per day (target 215), of which 43 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

Fees not publicly disclosed by this provider.

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