AgedCareAtlas

Bolton Clarke Rowes Bay, Townsville - Residential Aged Care

9 Havana St, Rowes Bay QLD 4810, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.0★ (29 reviews)

Type
Residential aged care
Nursing
24/7
  • respite
  • dementia
  • palliative

Bolton Clarke Rowes Bay is a beachside residential aged care facility in Townsville with stunning views towards Magnetic Island. The home provides high-quality individualised care for medium to high care needs with a registered nurse on duty 24/7. Services include residential aged care, respite care, and specialist dementia and palliative care support. Set in a friendly, secure and comfortable coastal community designed to support wellbeing. The facility also offers diversional therapy and supports multiple languages.

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

3/5

Staffing

3/5

Quality measures

Care time delivered: 227 minutes per resident per day (target 214), of which 43 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Non-Compliance (NCN)

Fees

Fees not publicly disclosed by this provider.

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