AgedCareAtlas

Heritage Lakes Aged Care Facility

879 Plenty Rd, South Morang VIC 3752, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.0★ (5 reviews)

Type
Residential aged care
Operator
for profit
Nursing
24/7
  • respite
  • dementia

Heritage Lakes Aged Care Facility in South Morang in Melbourne's outer north is a residential aged care facility serving the rapidly growing northern growth corridor communities of the Whittlesea area. The facility provides permanent residential care, respite, and dementia support for elderly residents in an area that has seen substantial population growth and a corresponding increase in demand for local aged care services. Heritage Lakes offers modern care facilities, allied health services, and lifestyle activities close to the shopping, transport, and community amenities of South Morang.

Amenities

  • ✓ garden
  • ✓ hairdresser
  • ✓ café
  • ✓ library

Activities & lifestyle

  • ✓ exercise classes
  • ✓ music therapy
  • ✓ social events
  • ✓ art
  • ✓ gardening

Allied health services

physio ot podiatry dietitian speech therapy

✓ 24/7 nursing on-site

Cultural & language fit

Languages
English, Cantonese, Mandarin, Hindi, Italian
Cultural focus
Chinese, Indian, Italian

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

2/5

Staffing

3/5

Quality measures

Care time delivered: 219 minutes per resident per day (target 221), of which 45 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

Fees not publicly disclosed by this provider.

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