AgedCareAtlas

Helping Hand Parafield Gardens

437 Salisbury Hwy, Parafield Gardens SA 5107, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.2★ (65 reviews)

Type
Residential aged care
  • respite

Helping Hand is a South Australian aged care provider operating residential care homes across multiple locations, including Parafield Gardens. Their care homes offer comfortable, safe, and homelike environments with activities and care individually tailored to residents' needs and preferences. The organisation also provides retirement living units and home care services across metropolitan Adelaide and beyond. Helping Hand offers respite care in addition to permanent residential placement.

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

3/5

Staffing

1/5

Quality measures

Care time delivered: 221 minutes per resident per day (target 220), of which 46 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Directions - To revise Plans for Continuous Improvements (PCI)

Fees

Fees not publicly disclosed by this provider.