AgedCareAtlas
Mercy Place Fernhill (Sandringham) — aged care facility

Mercy Place Fernhill (Sandringham)

18-22 Fernhill Rd, Sandringham VIC 3191, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 3.5★ (17 reviews)

Type
Residential aged care
Operator
not for profit
  • respite

Mercy Place Fernhill is a modern residential aged care home located in Sandringham, Victoria, within Melbourne's Bayside community near the beachside village. The facility features large terrace balconies with views across Port Phillip Bay toward the Melbourne city skyline, a landscaped internal courtyard, and kitchenettes throughout the home. Residents can take part in a varied programme including regular outings, church services, arts and crafts, and group exercise classes, as well as enjoying the local coastal lifestyle. The home is operated by Mercy Health, a Catholic not-for-profit organisation founded by the Sisters of Mercy with over 100 years of healthcare heritage. Respite care is available, and Mercy Health also offers retirement living units nearby for those seeking independent living.

Amenities

  • garden
  • outdoor areas
  • communal lounge
  • private dining

Activities & lifestyle

  • bus outings
  • art
  • exercise classes
  • social events

Cultural & language fit

Affiliation
Catholic

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

2/5

Staffing

3/5

Quality measures

Care time delivered: 213 minutes per resident per day (target 217), of which 48 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Directions - To revise Plans for Continuous Improvements (PCI)

Fees

Fees not publicly disclosed by this provider.