AgedCareAtlas

Sutherland Lodge

125 McKean St, Bairnsdale VIC 3875, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.5★ (4 reviews)

Type
Residential aged care
Operator
not for profit
Nursing
24/7
  • respite
  • dementia

Sutherland Lodge in Bairnsdale is a residential aged care facility in East Gippsland's administrative and commercial centre, providing nursing home and hostel care for elderly residents of Bairnsdale and the broader East Gippsland region. Bairnsdale is the major service hub for a vast area of eastern Victoria from the Gippsland Lakes to the alpine foothills, and Sutherland Lodge provides accessible quality aged care at the heart of the region. Residents enjoy proximity to the Gippsland Lakes, Mitchell River, and the diverse natural beauty of East Gippsland while receiving 24-hour care and allied health services.

Amenities

  • garden
  • hairdresser
  • chapel

Activities & lifestyle

  • exercise classes
  • social events
  • gardening
  • music therapy

Allied health services

physio ot podiatry dietitian

24/7 nursing on-site

Cultural & language fit

Languages
English

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

5/5

Staffing

3/5

Quality measures

Care time delivered: 244 minutes per resident per day (target 217), of which 59 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

Fees not publicly disclosed by this provider.

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