AgedCareAtlas

Palms Aged Care Service

59 Sir Arthur Fadden Parade, Ingham QLD 4850, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.0★ (6 reviews)

Type
Residential aged care
Operator
not for profit
Nursing
24/7

The Palms Aged Care Service in Ingham is a residential aged care facility operated by Churches of Christ in Queensland (CoFC), providing permanent and respite care for older residents of the Herbert River district in North Queensland's sugar-cane farming heartland. The facility offers 24-hour nursing care, allied health services, and a lifestyle programme in a warm, faith-inspired community environment reflecting CoFC's commitment to compassionate, person-centred care. Ingham's strong Italian-heritage community is acknowledged in the cultural life of the facility, with an awareness of the multilingual and multicultural nature of the local population.

Cultural & language fit

Affiliation
Churches of Christ

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

4/5

Staffing

2/5

Quality measures

Care time delivered: 211 minutes per resident per day (target 207), of which 47 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

Fees not publicly disclosed by this provider.

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