AgedCareAtlas
Bupa Aged Care Clayton — aged care facility

Bupa Aged Care Clayton

12 Burton Ave, Clayton VIC 3168, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.3★ (75 reviews)

Type
Residential aged care
Operator
for profit
Nursing
24/7
  • respite
  • dementia
  • palliative

Bupa Clayton is a residential aged care home located at 12 Burton Avenue, Clayton, Victoria, south-east of Melbourne's CBD. The home offers residential, respite, dementia, and palliative care, including a secure dementia support community for those with specialised needs. Residents enjoy five covered outdoor courtyards, tranquil gardens with raised garden beds, a library and resource room, and an arts and crafts room. A registered nurse is rostered 24/7, and a Wellness Hub connects residents with a team of healthcare professionals including a nurse practitioner and clinical leader. The home received a 92% overall satisfaction score in the March 2026 Resident Experience Survey.

Amenities

  • hairdresser
  • garden
  • library
  • BBQ area
  • outdoor areas
  • activity room
  • communal lounge
  • cinema

Activities & lifestyle

  • cultural activities
  • exercise classes
  • movie nights
  • art
  • gardening
  • social events

Allied health services

other

24/7 nursing on-site

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

2/5

Staffing

1/5

Quality measures

Care time delivered: 217 minutes per resident per day (target 218), of which 46 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Requirement to Agree

Fees

Fees not publicly disclosed by this provider.

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