AgedCareAtlas
Good Shepherd Lodge Ltd. — aged care facility

Good Shepherd Lodge Ltd.

15 McIntyre St, East Mackay QLD 4740, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 3.9★ (33 reviews)

Type
Residential aged care
Operator
not for profit
Established
1974
Nursing
24/7
  • respite
  • dementia

Good Shepherd Lodge Ltd is the largest aged care provider in the Mackay region, operating since 1974 with two locations: Good Shepherd Lodge in East Mackay (167 beds) and Kerrisdale Gardens in Beaconsfield (101-bed aged care facility with independent living apartments and villas). The organisation offers residential aged care with 24/7 nursing, independent living, specialist dementia care (including a secure unit), home care packages, and allied health services such as physiotherapy and podiatry. Affiliated with the Anglican Church, the facilities provide a range of accommodation from shared rooms to luxury cottages, with RAD pricing from $300,000 to $850,000. On-site amenities include cafés, chapels, activity rooms, libraries, therapy centres, and extensive gardens with walking paths, supporting a lifestyle-focused aged care model.

Amenities

  • hairdresser
  • cafe
  • chapel
  • garden
  • library
  • communal lounge
  • activity room
  • private dining
  • outdoor areas

Activities & lifestyle

  • exercise classes
  • gardening
  • art
  • bus outings
  • social events
  • movie nights
  • cultural activities

Allied health services

physio podiatry other

24/7 nursing on-site

Cultural & language fit

Affiliation
Anglican

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

2/5

Staffing

2/5

Quality measures

Care time delivered: 203 minutes per resident per day (target 213), of which 48 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

This provider publishes fee information on their website.

RAD range: $300,000 – $850,000