AgedCareAtlas

Anglicare Southern Queensland | Hervey Bay - Home and Community Aged Care Services

12 Banksia St, Point Vernon QLD 4655, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 3.0★ (2 reviews)

Type
Residential aged care
Operator
not for profit

Anglicare Southern Queensland provides home and community aged care services in Hervey Bay, supporting older Queenslanders to live independently at home. Services include allied health support (physiotherapy, occupational therapy, podiatry, and dietetics), personal care and hygiene assistance, nursing support including dementia and palliative care, home cleaning and modifications, health and wellbeing programmes, spiritual and pastoral care, and social engagement support. They work with Support at Home government funding and employ a dedicated concierge team to guide clients in selecting appropriate services tailored to individual needs.

Allied health services

physio ot podiatry dietitian

Cultural & language fit

Affiliation
Anglican

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

4/5

Staffing

3/5

Quality measures

Care time delivered: 216 minutes per resident per day (target 213), of which 48 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Directions - To revise Plans for Continuous Improvements (PCI)

Fees

Fees not publicly disclosed by this provider.