AgedCareAtlas
On Luck Chinese Nursing Home — aged care facility

On Luck Chinese Nursing Home

177-179 Tindals Rd, Donvale VIC 3111, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 3.9★ (15 reviews)

Type
Residential aged care
Operator
not for profit
Established
1992

On Luck Chinese Nursing Home is a residential aged care facility operated by the Chinese Community Social Services Centre (CCSSC), a not-for-profit organisation established in 1992 in Victoria. CCSSC is the largest government-funded, not-for-profit aged care and welfare service provider for the Chinese-Victorian community, employing more than 240 workers across five offices. The facility is designed specifically to serve Chinese-speaking people from a wide range of countries including China, Vietnam, Hong Kong, Malaysia, Indonesia, Cambodia, Taiwan, Singapore, and others. Staff share the same cultural backgrounds and languages as residents, ensuring culturally appropriate care for this community.

Cultural & language fit

Languages
English, Cantonese, Mandarin, Vietnamese
Cultural focus
Chinese

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

4/5

Staffing

3/5

Quality measures

Care time delivered: 224 minutes per resident per day (target 217), of which 50 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

Fees not publicly disclosed by this provider.

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