AgedCareAtlas
Uniting Hawkesbury Richmond — aged care facility

Uniting Hawkesbury Richmond

25 Chapel St, Richmond NSW 2753, Australia

Run by Uniting NSW.ACT · 72 homes

My Aged Care government rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 3.9★ (35 reviews)

Type
Residential aged care
Operator
not for profit
Nursing
24/7
  • dementia
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Uniting Hawkesbury Richmond is a residential aged care facility located at 23 Chapel Street, Richmond NSW 2753, operated by the Uniting Church's aged care arm. The home is purpose-built for high-level care and is transitioning to a "Household Living" model, with separate households of 18–25 residents each designed to feel like a family home. A dedicated Memory Support Unit is available for residents living with dementia. Residents receive round-the-clock personal care and daily on-site Registered Nurse coverage, with a broad range of allied health professionals also available. Accommodation is priced with a RAD of $720,000 for the Comfort Living Superior single ensuite room, with combination and daily payment options also available.

Amenities

  • ✓ hairdresser
  • ✓ library

Allied health services

physio podiatry speech dietitian other

✓ 24/7 nursing on-site

Cultural & language fit

Affiliation
Uniting

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

3/5

Staffing

3/5

Quality measures

Care time delivered: 214 minutes per resident per day (target 211), of which 44 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Non-Compliance (NCN)

Fees

This provider publishes fee information on their website.

RAD range: $720,000

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