AgedCareAtlas
Southern Cross Care St Catherine's Residential Aged Care — aged care facility

Southern Cross Care St Catherine's Residential Aged Care

126 North St, Grafton NSW 2460, Australia

★★★☆☆ 3/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.
Type
Residential aged care
Operator
not for profit
Nursing
24/7
  • dementia
  • palliative

St Catherine's Villa is a newly redeveloped residential aged care community with 62 units located at 126 North Street, Grafton NSW, operated by the not-for-profit Southern Cross Care (NSW & ACT). The home features private single suites with ensuite bathrooms, arranged around an internal streetscape centred on a mature fig tree that anchors the facility's long history in the local community. Round-the-clock care is delivered by registered and enrolled nurses and dedicated care staff, with allied health support from physiotherapists, podiatrists, speech therapists, and occupational therapists on site. Specialist care options include dementia care and palliative and end-of-life care, complemented by medical services such as geriatrician consultations, mental health advisors, and pharmacy services. Communal amenities include a café, chapel, library, hair and beauty salon, barbecue area, and gardens, alongside a broad activity programme.

Amenities

  • hairdresser
  • cafe
  • chapel
  • garden
  • library
  • BBQ area
  • communal lounge
  • activity room
  • private dining
  • outdoor areas

Activities & lifestyle

  • music
  • music therapy
  • art
  • bingo
  • bus outings
  • exercise classes
  • social events
  • reminiscence therapy
  • cultural activities

Allied health services

physio podiatry speech ot other

24/7 nursing on-site

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

4/5

Compliance

2/5

Staffing

3/5

Quality measures

Care time delivered: 214 minutes per resident per day (target 215), of which 44 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Directions - To revise Plans for Continuous Improvements (PCI)

Fees

Room Max RAD Refundable Accommodation Deposit — a lump sum paid on entry and refunded when the resident leaves. The published figure is the maximum; the agreed price can be lower. Max DAP / day Daily Accommodation Payment — the pay-as-you-go alternative to the lump sum, charged per day. Residents choose a RAD, a DAP, or a mix of both. Size
Single room + private ensuite single room · private ensuite $650,000 $150.12

Maximum published prices — means-tested government support can reduce what you actually pay. Source: the provider's published pricing.

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