AgedCareAtlas
Mercy Place Warrnambool — aged care facility

Mercy Place Warrnambool

16 Hopetoun Rd, Warrnambool VIC 3280, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 5.0★ (2 reviews)

Type
Residential aged care
Operator
not for profit
  • dementia

Mercy Place Warrnambool is a residential aged care home operated by Mercy Health, a Catholic not-for-profit organisation founded by the Sisters of Mercy, located at 16 Hopetoun Rd in the seaside township of Warrnambool, Victoria. Surrounded by parks and gardens and close to the Merri River and beach, the home offers an inviting coastal setting with whale and seal watching opportunities nearby. It provides residential care including a dedicated dementia care unit and ageing-in-place support, along with on-site services such as audiology, dental and eye health. Residents can take part in art, cooking and gardening activities, relax in the on-site cinema room, or enjoy a cup of tea at the café.

Amenities

  • cafe
  • cinema
  • library
  • garden

Activities & lifestyle

  • art
  • cooking
  • gardening
  • movie nights

Allied health services

other

Cultural & language fit

Affiliation
Catholic

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

5/5

Staffing

2/5

Quality measures

Care time delivered: 231 minutes per resident per day (target 217), of which 50 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

Fees not publicly disclosed by this provider.