AgedCareAtlas
Borella House Residential Care Service — aged care facility

Borella House Residential Care Service

333 Borella Rd, Albury NSW 2640, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.6★ (29 reviews)

Type
Residential aged care
Operator
not for profit
Established
1934
  • respite
  • dementia

This organisation operates multiple aged care homes across NSW, offering residential, respite, and dementia care. Rooted in the Churches of Christ, it has a long history of providing community care, aiming to create a welcoming and home-like atmosphere where residents feel a sense of belonging. While specific features vary by location, some homes offer private rooms with ensuites and communal spaces, with an emphasis on supporting residents' independence and quality of life. The organisation holds a pro-life stance and does not provide services related to Voluntary Assisted Dying. They also encourage creative expression through activities like art classes.

Amenities

  • ✓ garden
  • ✓ art studio

Activities & lifestyle

  • ✓ art

Cultural & language fit

Affiliation
Churches of Christ

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

5/5

Residents' experience

5/5

Compliance

2/5

Staffing

4/5

Quality measures

Care time delivered: 191 minutes per resident per day (target 199), of which 44 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Directions - To revise Plans for Continuous Improvements (PCI)

Fees

Fees not publicly disclosed by this provider.

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