AgedCareAtlas
Arcare Aged Care North Shore — aged care facility

Arcare Aged Care North Shore

77 Main St, Burdell QLD 4818, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.1★ (8 reviews)

Type
Residential aged care
Operator
for profit
Nursing
24/7

Arcare Aged Care North Shore in Burdell is a modern residential aged care facility in Townsville's growing northern suburb, operated by Arcare, a national for-profit aged care provider known for contemporary facilities and hotel-style amenities. The facility provides permanent residential care, dementia-specific support, and respite care in a purpose-built, modern environment that emphasises comfort, lifestyle, and community. Arcare North Shore features premium finishes, restaurant-style dining, a café, gym, cinema room, and beautifully landscaped gardens, with 24-hour nursing care and a comprehensive allied health and lifestyle programme.

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

3/5

Staffing

1/5

Quality measures

Care time delivered: 215 minutes per resident per day (target 211), of which 45 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

Room Max RAD Refundable Accommodation Deposit — a lump sum paid on entry and refunded when the resident leaves. The published figure is the maximum; the agreed price can be lower. Max DAP / day Daily Accommodation Payment — the pay-as-you-go alternative to the lump sum, charged per day. Residents choose a RAD, a DAP, or a mix of both. Size
Deluxe spacious suites · natural light · neighbourhood or internal courtyard views · sensitive dementia community $550,000 $127.03 21.5 m²
Premiere immaculate suites · natural light · sliding door to verandah or courtyard · choice of views and orientations $625,000 $144.35 21.5 m²

Maximum published prices — means-tested government support can reduce what you actually pay. Source: the provider's published pricing.

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