Google reviewers rate this 4.1★ (8 reviews)
- Type
- Residential aged care
- Operator
- for profit
- Nursing
- 24/7
Arcare Aged Care North Shore in Burdell is a modern residential aged care facility in Townsville's growing northern suburb, operated by Arcare, a national for-profit aged care provider known for contemporary facilities and hotel-style amenities. The facility provides permanent residential care, dementia-specific support, and respite care in a purpose-built, modern environment that emphasises comfort, lifestyle, and community. Arcare North Shore features premium finishes, restaurant-style dining, a café, gym, cinema room, and beautifully landscaped gardens, with 24-hour nursing care and a comprehensive allied health and lifestyle programme.
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
4/5
Residents' experience
5/5
Compliance
3/5
Staffing
1/5
Quality measures
Care time delivered: 215 minutes per resident per day (target 211), of which 45 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- None current
Fees
| Room | Max RAD Refundable Accommodation Deposit — a lump sum paid on entry and refunded when the resident leaves. The published figure is the maximum; the agreed price can be lower. | Max DAP / day Daily Accommodation Payment — the pay-as-you-go alternative to the lump sum, charged per day. Residents choose a RAD, a DAP, or a mix of both. | Size |
|---|---|---|---|
| Deluxe spacious suites · natural light · neighbourhood or internal courtyard views · sensitive dementia community | $550,000 | $127.03 | 21.5 m² |
| Premiere immaculate suites · natural light · sliding door to verandah or courtyard · choice of views and orientations | $625,000 | $144.35 | 21.5 m² |
Maximum published prices — means-tested government support can reduce what you actually pay. Source: the provider's published pricing.
Enquire · free
Ask about a place here
Write it once, not four times. We pass it to this home, then you can send it to up to three similar homes nearby, one click each.
Other homes nearby
View all in Burdell →0 of 4 homes chosen to compare side by side