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Doutta Galla Aged Services Woornack — aged care facility

Doutta Galla Aged Services Woornack

6-8 Killara St, Sunshine VIC 3020, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.2★ (28 reviews)

Type
Residential aged care
Operator
not for profit
Established
1998
  • respite
  • dementia
  • palliative

Doutta Galla Woornack is a residential aged care home situated in Sunshine, Victoria, overlooking the willow trees and grasslands of Kororoit Creek Reserve. The facility comprises five interlinked houses, including a secure 16-bed memory support unit, with 63 private ensuite rooms across the site. Built in 1998 and subsequently refurbished in 2002 and 2009, Woornack offers permanent residential, respite, palliative, and dementia memory care services. Residents enjoy an active lifestyle programme featuring cultural events, exercise classes, music, art and craft, community outings, and tending the sensory and vegetable gardens. The home provides multilingual support in English, Greek, Italian, Chinese, and Vietnamese, reflecting its commitment to Melbourne's culturally diverse western suburbs communities.

Amenities

  • cafe
  • garden
  • outdoor areas
  • communal lounge
  • activity room

Activities & lifestyle

  • art
  • music
  • gardening
  • exercise classes
  • bus outings
  • social events
  • movie nights
  • cultural activities

Cultural & language fit

Languages
English, Greek, Italian, Mandarin, Vietnamese
Cultural focus
Greek, Italian, Chinese, Vietnamese

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

3/5

Staffing

3/5

Quality measures

Care time delivered: 234 minutes per resident per day (target 229), of which 49 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Non-Compliance (NCN)

Fees

Room Max RAD Refundable Accommodation Deposit — a lump sum paid on entry and refunded when the resident leaves. The published figure is the maximum; the agreed price can be lower. Max DAP / day Daily Accommodation Payment — the pay-as-you-go alternative to the lump sum, charged per day. Residents choose a RAD, a DAP, or a mix of both. Size
Standard Single Modern single room · ensuite $425,000 $98.16 19.1 m²
Deluxe Single Spacious single room · ensuite · views $450,000 $103.93 19 m²
Premium Single Spacious single room · ensuite · creek views $550,000 $127.03 25.2 m²

Maximum published prices — means-tested government support can reduce what you actually pay. Source: the provider's published pricing.

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