AgedCareAtlas
Southern Cross Care The Pines Lodge Residential Care — aged care facility

Southern Cross Care The Pines Lodge Residential Care

342 Marion Rd, North Plympton SA 5037, Australia

Run by Southern Cross Care (SA NT & VIC) · 17 homes

My Aged Care government rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.3★ (42 reviews)

Type
Residential aged care
Operator
not for profit
Nursing
24/7
  • respite
  • dementia

The Pines Lodge is an architecturally designed two-storey residential care home in North Plympton, South Australia, featuring 144 bedrooms with spacious ensuites, built-in wardrobes, and views over landscaped gardens. The facility provides residential aged care, respite care, and dementia-specific care through its dedicated Memory Support Unit. Room amenities include Wi-Fi, room-controlled reverse cycle air conditioning, and access to on-site chef-prepared meals tailored to dietary requirements. The facility offers 24/7 care services and features a health and fitness centre, hairdressing salon, café, chapel, and various leisure facilities. Southern Cross Care's approach prioritises person-centred care and healthy ageing.

Amenities

  • ✓ hairdresser
  • ✓ cafe
  • ✓ chapel
  • ✓ garden
  • ✓ gym
  • ✓ library
  • ✓ pool
  • ✓ communal lounge

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

1/5

Staffing

3/5

Quality measures

Care time delivered: 217 minutes per resident per day (target 221), of which 42 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Directions - To revise Plans for Continuous Improvements (PCI)

Fees

Fees not publicly disclosed by this provider.

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