Harbourside Shoal Bay
89 Shoal Bay Rd, Shoal Bay NSW 2315, Australia
Google reviewers rate this 4.1★ (43 reviews)
- Operator
- not for profit
- Established
- 1978
- respite
This organisation provides residential care and retirement living options for seniors in the beautiful Port Stephens region, often just minutes from beaches and local amenities. It is a not-for-profit, community-driven provider with over 40 years of history, founded by local volunteers to meet a need for aged accommodation. The culture fosters a strong sense of community, valuing diversity and person-centred care where individual choices are respected. Residents can enjoy a vibrant lifestyle with opportunities for social engagement, including activities like craft groups, croquet, and access to amenities such as a Men's Shed and indoor heated swimming pools. The focus is on creating a safe, supportive, and inclusive environment for all.
Amenities
- ✓ hairdresser
- ✓ recreation centre
- ✓ men shed
- ✓ pool
- ✓ spa
- ✓ gym
- ✓ bbq area
- ✓ library
Activities & lifestyle
- ✓ outings
- ✓ art
- ✓ exercise
Quality & compliance
- My Aged Care sub-ratings
-
The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).
4/5
Residents' experience
4/5
Compliance
3/5
Staffing
3/5
Quality measures
Care time delivered: 230 minutes per resident per day (target 227), of which 46 from a registered nurse.
- Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
- Notice of Non-Compliance (NCN)
Fees
Fees not publicly disclosed by this provider.
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