AgedCareAtlas
Harbourside Shoal Bay — aged care facility

Harbourside Shoal Bay

89 Shoal Bay Rd, Shoal Bay NSW 2315, Australia

★★★★☆ 4/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.1★ (43 reviews)

Operator
not for profit
Established
1978
  • respite

This organisation provides residential care and retirement living options for seniors in the beautiful Port Stephens region, often just minutes from beaches and local amenities. It is a not-for-profit, community-driven provider with over 40 years of history, founded by local volunteers to meet a need for aged accommodation. The culture fosters a strong sense of community, valuing diversity and person-centred care where individual choices are respected. Residents can enjoy a vibrant lifestyle with opportunities for social engagement, including activities like craft groups, croquet, and access to amenities such as a Men's Shed and indoor heated swimming pools. The focus is on creating a safe, supportive, and inclusive environment for all.

Amenities

  • hairdresser
  • recreation centre
  • men shed
  • pool
  • spa
  • gym
  • bbq area
  • library

Activities & lifestyle

  • outings
  • art
  • exercise

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

4/5

Compliance

3/5

Staffing

3/5

Quality measures

Care time delivered: 230 minutes per resident per day (target 227), of which 46 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Non-Compliance (NCN)

Fees

Fees not publicly disclosed by this provider.

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