Guardian Network

level 1/1403/1405 Burke Rd, Kew East VIC 3102, Australia

Embracia Aged Care is a family-owned and operated provider with over 30 years of experience, running residential aged care homes in Melbourne (Moonee Valley in Avondale Heights, Reservoir) and Kyneton in regional Victoria. The homes offer permanent aged care, respite care, palliative care, and dedicated memory support and dementia care, with 24/7 nursing and on-site GP services. Residents enjoy an engaging lifestyle with amenities including cafés, a movie theatre, hair salon, private dining room, library, vast gardens, and BBQ areas, and the homes are child- and pet-friendly. Embracia has a strong Italian-speaking community at Moonee Valley and employs multilingual staff to support cultural needs. A Wellness Program delivers allied health and complementary therapies including physiotherapy, massage, aromatherapy, and mindfulness.

1100 Burke Rd, Balwyn North VIC 3104, Australia

Eva Tilley Memorial Home is an independent, not-for-profit residential aged care facility located in Balwyn North, Victoria, established in 1962 by the Camberwell Benevolent Society. The facility offers 112 private ensuite rooms — 104 standard rooms (14–16 sqm) and 8 deluxe rooms (33–40 sqm suitable for couples) — with Refundable Accommodation Deposits ranging from $550,000 to $750,000. Care options include permanent residential, respite, dementia-specific (with a dedicated dementia unit), and palliative and end-of-life care, with staff available 24 hours a day. On-site allied health services include physiotherapy, speech therapy, and podiatry, and the lifestyle programme averages approximately 1,930 activities per month. Eva Tilley holds an overall 4-star and 5-star compliance rating under the National Quality Indicator Program, and has maintained full accreditation since the Aged Care Act was introduced in 1997.

Unit 8/796 High St, Kew East VIC 3102, Australia

Prompt Care is a home care agency operating across ACT, NSW, Queensland, South Australia, Tasmania, and Victoria. It focuses on supporting clients to live independently at home by providing care promptly on demand. The service emphasises family peace of mind, technology-enhanced care delivery, and helping individuals make informed decisions about their care and services. It is not a residential aged care facility.

9 Marwal Ave, Balwyn North VIC 3104, Australia

BASSCARE is a Melbourne-based aged care organisation serving the inner eastern suburbs of the Boroondara area for over 65 years. The North Balwyn Seniors Centre operates as a community hub delivering Meals on Wheels and group activities and programmes for older adults across suburbs including Balwyn, Hawthorn, Kew, and Camberwell. The broader BASSCARE organisation also operates multiple residential aged care facilities (Faversham House, Samarinda Lodge, Hester Canterbury, and Morgan Glen Iris), alongside dementia services, retirement and assisted living, home services, and affordable housing. Services are delivered in English and Chinese, reflecting the culturally diverse communities of Melbourne's inner east. BASSCARE Pty Ltd acknowledges the Traditional Owners as the original custodians of the land on which it operates.

Level 2, Suite 12/700 High St, Kew East VIC 3102, Australia

Dovida Melbourne Inner East is a home care agency operating out of Kew East, Victoria, providing in-home support services across the Melbourne Inner East region. They are an approved provider under the government-subsidised Support at Home programme and also offer private pay services with no waitlists. Services include 24-hour care at home, dementia care, palliative care, personal care, companion care, transport, and hospital-to-home support. Their stated approach centres on person-centred, individualised care delivered by a dedicated team of local caregivers. This is a home care office, not a residential aged care facility.

10/14 Pretoria St, Balwyn VIC 3103, Australia

Trinity Manor Balwyn is a boutique residential aged care facility located at 10–14 Pretoria St, Balwyn, VIC 3103, offering residential care, respite care, dementia-specific care, and palliative care. The facility provides 24/7 nursing and personal care, with allied health services including physiotherapy, occupational therapy, and podiatry on site. Residents benefit from on-site meals prepared daily, multiple intimate lounge and dining areas, sensory outdoor gardens, and a broad lifestyle programme encompassing music therapy, art, cooking classes, gardening, bus outings, and reminiscence therapy. Trinity Care takes a boutique, home-like approach with individually tailored care plans addressing each resident's cognitive, emotional, and physical needs, including a dedicated dementia care environment with sensory cues and secure outdoor areas. Family testimonials consistently highlight the warmth, compassion, and professionalism of staff across all areas of the organisation.