AgedCareAtlas

Southern Cross Care Chinchilla - Illoura

24 Zeller St, Chinchilla QLD 4413, Australia

Run by Southern Cross Care (QLD) · 17 homes

My Aged Care government rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 4.0★ (3 reviews)

Type
Residential aged care
Operator
not for profit
Nursing
24/7
  • respite
  • palliative

Illoura Village is a residential aged care facility in Chinchilla, Queensland, operated by Southern Cross Care, a Catholic not-for-profit organisation with over 40 years of experience. The facility offers residential and respite care in a peaceful country environment with skilled staff on site 24 hours a day. Services include chronic disease and advanced care, palliative and end-of-life care, allied health support, a Good Health Program to promote independence and wellbeing, an onsite café serving fresh daily meals, landscaped gardens, and an onsite salon.

Amenities

  • ✓ cafe
  • ✓ garden
  • ✓ hairdresser

Activities & lifestyle

  • ✓ exercise classes
  • ✓ social events

Cultural & language fit

Affiliation
Catholic

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

3/5

Residents' experience

5/5

Compliance

2/5

Staffing

3/5

Quality measures

Care time delivered: 201 minutes per resident per day (target 215), of which 44 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Notice of Non-Compliance (NCN)

Fees

Fees not publicly disclosed by this provider.

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