AgedCareAtlas

RFBI Benhome Masonic Village

30 Regent St, Maitland NSW 2320, Australia

★★★★★ 5/5 My Aged Care Star Rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 3.5★ (6 reviews)

Type
Residential aged care
Operator
not for profit
Established
1880
Nursing
24/7
  • respite
  • dementia
  • palliative

This aged care home offers residential care, including options for respite, dementia, and palliative care. It aims to provide a secure and worry-free living environment, supported by 24/7 care and access to doctors on call. As part of the larger RFBI organisation, which has a long history of assisting older Australians since 1880, the village fosters a community atmosphere with various activities like art sessions and social celebrations. It is one of 22 residential villages operated by RFBI across NSW and ACT, located in Maitland.

Amenities

  • lounge

Activities & lifestyle

  • art
  • outings

Cultural & language fit

Affiliation
Masonic

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

5/5

Staffing

4/5

Quality measures

Care time delivered: 230 minutes per resident per day (target 216), of which 49 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
Directions - To revise Plans for Continuous Improvements (PCI)

Fees

Fees not publicly disclosed by this provider.

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