AgedCareAtlas
RSL LifeCare - Teloca House — aged care facility

RSL LifeCare - Teloca House

120 Audley St, Narrandera NSW 2700, Australia

Run by RSL LifeCare · 25 homes

My Aged Care government rating The Star Rating is the Australian Government's overall quality rating for residential aged care, from 1 star (significant improvement needed) to 5 stars (excellent). It is calculated from the four areas shown under Quality & compliance below: residents' experience, compliance, staffing and quality measures.

Google reviewers rate this 3.8★ (10 reviews)

Type
Residential aged care
Operator
not for profit

RSL LifeCare Teloca House is a residential aged care home located at 120 Audley Street, Narrandera, in the Riverina region of New South Wales. The facility cares for 61 residents and offers a lifestyle centred on security and peace of mind in a town known for its colonial history and natural attractions. Communal spaces include two lounge rooms, a café, an activities room, a family lounge, a dining room, a communal courtyard, and expansive grounds. Staff provide care, companionship, and a regular activities programme, and a village bus transports residents on outings to local places of interest. RSL LifeCare is a not-for-profit organisation with strong ties to the veteran community.

Amenities

  • ✓ cafe
  • ✓ communal lounge
  • ✓ activity room
  • ✓ outdoor areas

Activities & lifestyle

  • ✓ art
  • ✓ bingo
  • ✓ cultural activities
  • ✓ social events
  • ✓ exercise classes
  • ✓ music therapy
  • ✓ movie nights
  • ✓ bus outings

Quality & compliance

My Aged Care sub-ratings

The star rating, broken down (May 2026 extract): The four areas the Australian Government scores every home on each quarter — the overall Star Rating is calculated from them. Source: the Department of Health and Aged Care's Star Ratings quarterly data extract (May 2026).

4/5

Residents' experience

5/5

Compliance

1/5

Staffing

4/5

Quality measures

Care time delivered: 196 minutes per resident per day (target 207), of which 38 from a registered nurse.

Compliance action The regulator (the Aged Care Quality and Safety Commission) can take formal action when a home falls short of the standards — from a direction to improve, up to a Notice of Non-Compliance or sanctions. "None current" means no action was recorded against this home in the Government's latest quarterly extract (May 2026).
None current

Fees

Room Max RAD Refundable Accommodation Deposit — a lump sum paid on entry and refunded when the resident leaves. The published figure is the maximum; the agreed price can be lower. Max DAP / day Daily Accommodation Payment — the pay-as-you-go alternative to the lump sum, charged per day. Residents choose a RAD, a DAP, or a mix of both. Size
Teloca House $430,000 — —

Maximum published prices — means-tested government support can reduce what you actually pay. Source: the provider's published pricing.

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